How To Use A Voucher Code or Store Credit
Follow the below steps to apply your voucher code on a Desktop.
Once you click "Apply" It will take you to the next step of the checkout process.
If you forget to add the code in the first box, you can still apply it here!
ARE PROMOTIONAL CODES AND CREDIT VOUCHERS CASE SENSITIVE?
No, you can enter the codes as upper or lower case. However, please ensure there are no spaces or else your code won’t work.
I HAVE SUBMITTED MY ORDER BUT FORGOT TO APPLY TO CODE. CAN I STILL USE THE CODE?
No, once you have submitted and processed the payment for your order, we are unable to apply the discount or apply a credit to your order. We are always happy to advise you of our promotional offers, so just ask us next time you place an order!
MY CODE HAS EXPIRED?
Promotional campaigns run for a limited timeframe unless stated otherwise. Please check the terms and conditions that apply to that particular voucher code.
THE CODE CANNOT BE APPLIED TO MY ORDER?
Some promotional campaigns only apply to certain collections and styles. Please check that the order contains an item in the promotion.
MINIMUM SPEND AMOUNT?
Some promotions require a minimum order transaction amount before they can be applied. Please check with the promotion conditions.
I HAVE TWO CREDIT VOUCHERS?
Currently only one credit voucher can be entered per order. Please email us at firstname.lastname@example.org if you have more than one store credit and we can combine it for you.
I HAVE TWO VOUCHER CODES?
Lucky you! However, only one promotional code can be used per order. Try the other one on your next order!
DO YOU HAVE ANY CURRENT PROMOTIONS?